Most lab results are available within 2 to 6 business days after your blood draw. Some specialized tests, especially hormone-related tests, may take up to 16 business days. Results are released as they are completed, so you may receive them in parts.
Quick Overview
Results timeline: 2 to 6 business days after blood draw
Extended timeline: up to 16 business days for specialized tests
Partial results: normal and expected
Where to check: https://app.goodlabs.com/ under Health or Add & Edit Results
Notifications are sent as results become available
Where to Find Your Results
To view your results:
Log into your account
Navigate to the Health or Add & Edit Results
Your results will appear there as soon as they are received from the lab.
Why Your Results May Not Be Available Yet
Still within the normal timeline
Most results take 2 to 6 business days. If you are within this timeframe, your results are still being processed. To check, go to the Orders page, you can click on the "How long until I get my results?" button to see when you can expect your results to come in.
Some tests take longer
Specialized tests, including certain hormone panels, may take up to 16 business days due to additional processing requirements.
Results are released in parts
Different tests are completed at different times. It is normal to see partial results first, with remaining results added as they are finalized.
Lab processing delays
Delays may occur due to high volume, weekends, holidays, or additional verification steps.
Technical or upload issues
In rare cases, there may be a delay between the lab completing your test and the results appearing in your account.
Common Scenarios
I only received some of my results
This is normal. Results are released in batches, and remaining tests will appear once completed.
I received a notification but cannot see my results
Try the following:
Refresh the page
Log out and log back in
Check the correct section (Health or Add & Edit Results)
If the issue persists, contact support.
It has been more than 7 days
This may still be within the expected timeframe depending on the test type. Specialized tests take longer to process.
It has been more than 16 business days
This is outside the expected timeline. You should contact support with:
Your order confirmation number
Date of your blood draw
Specific tests you are waiting for
What Affects Result Timing
Type of test ordered
Lab processing time
Whether the test requires specialized analysis
Volume at the lab
Weekends and holidays, which are not counted as business days
Important Notes
Results are sent as soon as they are available
You will receive notifications when results are ready
You do not need to request your results manually
Goodlabs does not delay results intentionally
Frequently Asked Questions
How long do results usually take?
Most results are available within 2 to 6 business days after your blood draw. Some specialized tests, like hormone panels, can take up to 16 business days.
Why are my results taking longer than expected?
Some tests require more processing time, especially specialized or hormone-related tests.
Why are my results incomplete?
Results are released in batches. This is normal, and remaining results will follow.
Where can I check my results?
Log into https://app.goodlabs.com/ and go to the Health or Add & Edit Results section.
Who processes my results?
All lab testing is performed by certified partner laboratories such as Quest Diagnostics and LabCorp.
When to Contact Support
Contact support if:
You have no results after 16 business days
You received a notification but cannot access your results
You believe a specific test result is missing
You encounter technical issues
Provide:
Your order confirmation number
Date of blood draw
Details of the issue
Related Topics
Support
If you have any questions or need assistance, our support team is here to help. Contact us anytime at [email protected]. Our team typically responds within 24β48 hours for process-related questions.
