Goodlabs allows you to order lab tests online, visit a partner lab such as Quest Diagnostics or LabCorp for your blood draw, and receive your results digitally within a few business days (depending on the test). You do not need a doctor’s visit or insurance to get started.
Quick Overview
Service Model: Pay-per-test lab service with comprehensive digital results
Process Timeline: Order → Payment → Lab Visit → Results (typically 2 to 6 business days or more depending on the test)
Key Benefit: Affordable access to lab testing without requiring insurance or a doctor’s visit
What This Means
If you are using Goodlabs, you are typically trying to:
Order lab tests without going through a clinic
Find a lab location to complete your blood draw
Understand what happens after placing an order
Know when and where you will receive your results
Goodlabs simplifies the process by handling ordering, documentation, and results delivery while partnering with certified laboratories for the actual testing.
Complete Step-by-Step Process
Log in at:
1. Choose Your Tests
Go to:
You can:
Select individual tests based on specific needs
Choose bundled panels for common health goals
Combine multiple tests into one order
Recommendations:
Start with a comprehensive panel if you are unsure
Add individual tests for targeted concerns
Consult a healthcare provider for medical guidance
2. Review and Customize Order
Before checking out, take a moment to review everything:
Review all selected tests and their descriptions
Check any discounts (automatically applied if available)
Verify the total cost, including the lab fee
Apply a promo code if you have one, before checkout
3. Place Your Order and Payment
Once everything looks good, proceed to checkout:
Payment options:
Credit or debit card
HSA or FSA card (for eligible expenses)
All payments are processed securely and encrypted. No insurance billing is required.
What your payment includes:
Lab testing and analysis
Physician-reviewed ordering
Lab order form
Digital results delivery
After placing your order, you will receive:
Order confirmation email
Payment receipt
Lab order form
Important:
Payment is completed upfront
You will not pay again at the lab
Goodlabs operates on a pay-per-test model
4. Schedule Your Lab Visit
You can:
Book through the Goodlabs platform, or
Schedule directly with the lab provider
Available lab partners:
Quest Diagnostics (Available in most US States except New York/New Jersey)
LabCorp (Available in most US States except New York/New Jersey)
BioReference (Required for customers in New York/New Jersey; Quest and LabCorp are not available directly to consumers in NY/NJ)
Important notes:
Not all locations may appear due to system limitations
You can book directly with the lab if needed
Availability depends on your location and state regulations
In some states, specific lab partners may be required
5. Prepare for Your Appointment
Before your visit:
Review preparation instructions on your lab order form
Check if fasting is required, typically 10 to 12 hours for certain tests
Check medication or supplement restrictions
What to bring:
Bring a valid photo ID
Have your lab order form ready, printed or on your phone
Comfortable clothing with loose sleeves
Important:
Water is generally allowed unless otherwise specified
Following preparation instructions is important for accurate results
6. Complete Your Blood Draw
At the lab:
Check in using your ID and lab order form
Confirm that your test is prepaid
Complete any required paperwork
The blood draw:
Typically takes 5 to 10 minutes
Is performed by trained professionals
Important:
Do not present insurance
Do not make additional payments at the lab
Follow aftercare instructions provided by the lab
7. Receive and Review Your Results
Results are delivered to your Goodlabs account.
Typical timeline:
Most tests: 2 to 6 business days after your blood draw
Some specialized tests, especially hormone-related: up to 16 business days
Additional notes:
Results may be released in parts as they are completed
You will receive notifications when results become available
To view results:
Log into https://app.goodlabs.com/
Navigate to the Health or Results section
How Goodlabs Is Different
Traditional lab testing:
Requires a doctor visit
May involve insurance billing and additional costs
Often includes multiple steps and longer timelines
Goodlabs:
No doctor visit required to place an order
Transparent pricing before checkout
Faster and more direct access to results
Wide range of tests available
Important clarification:
Goodlabs is not a physical lab. It is a platform that:
Processes your order
Generates your lab order form
Delivers your results
All lab testing is performed by certified partner laboratories such as:
Quest Diagnostics
LabCorp
BioReference
Data Security and Privacy
Your information:
Encrypted storage and transmission
HIPAA‑compliant handling
Limited access protocols
Audit trails maintained
Results access:
Secure login required
Personal dashboard view
Historical data tracking
Export capabilities available
Common Scenarios
I cannot find a lab location near me
Try searching with a different zip code
Expand your search radius
Schedule directly with the lab provider’s website
Contact support for assistance
I was charged at the lab
You should not be charged again.
If this happens, contact support with your order details.
I do not see my results yet
Wait at least 2 to 6 business days
Some tests take up to 16 business days
Results may be released in parts
If no results are available after 16 business days, contact support.
Can I cancel my order and get a refund
You can cancel your order before your blood draw to be eligible for a refund.
For full details, refer to the Refund Policy article.
Frequently Asked Questions
Do I need a doctor’s referral?
No. Orders are reviewed and approved by licensed physicians as part of the process.
Can I use insurance?
Goodlabs does not support or bill insurance directly. We currently only accept HSA/FSA payments for eligible purchases.
Can I go to any lab location?
You can visit most supported locations within the partner networks, depending on availability and state regulations.
What happens if I need help choosing tests?
If you’re wondering what test you should take, which blood test you need, what panel to choose, or what biomarkers to check, the fastest and best way is to use Barry, our AI assistant.
Barry can recommend the right tests, explain what’s included in each panel, and help you understand biomarkers instantly.
You’ll find Barry as a small blue circle in the lower right of your Shop Tests screen.
Access Barry here: https://app.goodlabs.com/book-tests
How long is my order valid?
Your lab order is typically valid for up to one year, but it is recommended to complete your test as soon as possible.
When to Contact Support
Contact support if:
You cannot schedule an appointment
You were charged unexpectedly at the lab
You cannot access your results
Your results are delayed beyond expected timelines
You experience technical issues
Provide:
Your order confirmation number
A clear description of your issue
Related Topics
Support
If you have any questions or need assistance, our support team is here to help. Contact us anytime at [email protected]. Our team typically responds within 24–48 hours for process-related questions.