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Referral Program

How to refer others, earn rewards, and get discounts on future orders.

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Written by Goodlabs Support

You can earn a 20% account credit when someone you refer completes their lab test. Your friend also receives a 20% discount on their first order when they use your referral link or code.


  • Your reward: 20% account credit

  • Friend’s benefit: 20% discount on first order

  • Requirement: Must complete the blood draw

  • Limit: No limit on referrals


How the Referral Program Works

The referral program allows you to share Goodlabs with others and receive rewards when they complete their first test.

To qualify:

  • Your friend must be a new Goodlabs customer

  • They must use your referral code or link

  • They must complete their blood draw

Once completed:

  • Your referral credit is automatically applied to your account


How to Find and Share Your Referral

To access your referral details:

  1. Go to your Account, then look for the Referrals section

  2. Copy your referral code or link

You can share it through:

  • Text or messaging apps

  • Email

  • Social media


Your Rewards

For each successful referral:

  • You receive a 20% account credit

  • Credit is applied after your friend completes their test

Your credits can be used for:

  • Future lab test orders

  • Additional tests

  • Upgrading test panels


Your Friend’s Benefit

Your referred friend receives:

  • 20% off their first order

Important:

  • The discount must be applied before completing checkout

  • It is only valid for new customers


Using Your Credits

  • Credits are automatically added to your account

  • They can be applied during checkout

  • Multiple credits may be used depending on system rules

Limitations:

  • Credits are non-transferable

  • Credits cannot be redeemed for cash

  • Some promotions may not be combined


Tracking Your Referrals

You can track your referrals through your account.

This may include:

  • Number of referrals

  • Successful completions

  • Credits earned


Program Rules and Restrictions

The following are not allowed:

  • Referring yourself using multiple accounts

  • Creating fake or duplicate referrals

  • Misleading or deceptive promotion

Violations may result in:

  • Removal of referral credits

  • Account restrictions


Frequently Asked Questions

When do I receive my credit?

After your referred user completes their blood draw.


Can I refer multiple people?

Yes. There is no limit to the number of referrals.


Can I refer family members?

Yes, as long as they are new customers.


Why did my referral not work?

Possible reasons:

  • The user did not use your referral code

  • They were not a new customer

  • They did not complete their test


When to Contact Support

Contact support if:

  • Your referral credit is missing

  • Your referral link is not working

  • You have questions about eligibility

  • You encounter technical issues

Provide:

  • Your account email

  • Referral details if available


Related Topics


Support

If you have any questions or need assistance, our support team is here to help. Contact us anytime at [email protected]. Our team typically responds within 24–48 hours for process-related questions.

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