Goodlabs lets you share your health data and order labs on behalf of people you trust — or accept the same from a provider, caregiver, or family member. This article walks through the full flow.
Overview
The Sharing feature lets you:
Give someone access to view your health profile or order tests for you
Request access to view someone else's health data or order tests on their behalf
Do both — mutually share health access with a connection
Connections can be family members, friends, physicians, caregivers, or patients.
Step 1: Go to Your People
Navigate to Sharing in the sidebar.
This page shows:
Pending requests — invitations waiting for approval
Existing connections — people already linked to your account, with their permission badges (e.g., Can view health, Can order tests, Mutual)
You can click any existing connection to review or edit their access details.
Step 2: Add a New Connection
Click Add new connection. You'll be asked: What kind of connection is this?
Option | What it means |
Request access | Order tests for someone else, or view the health data they share with you |
Give access | Let someone else order your labs or view your health data |
Both | Request and share health data with each other |
Select the option that fits your relationship.
Step 3: Fill Out the Connection Form
You'll land on the Add your connection form. Fill in:
Relationship — e.g., Patient, Friend, Family Member
Your role (optional) — e.g., Physician, Caregiver
Email address — the person's Goodlabs-registered email
Nickname (optional)
Then select what you're requesting:
View Health Profile — access to lab reports, biomarkers, action plans, and saved files
Order tests on their behalf — book appointments and manage lab orders for that person
Click Send Request when ready.
Step 4: Manage the Pending Request
After sending, the connection appears in Your Patients (for provider relationships) or Your People under Pending requests.
From the pending request row you can:
Cancel request
Add prepaid test — attach a test to the invitation
Edit share details — modify permissions before they accept
The request stays pending until the other person approves it in their own account.
Step 5: Order Tests on Someone's Behalf
Once access is approved, you can place orders for that person.
Navigate to Shop Tests
A banner at the top will show: Currently shopping on behalf of [Name]
Select a test, then choose a location by zip code
Proceed through checkout — payment is charged to your account
The order is confirmed and appears in Visits & Orders → Orders for Other People
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Privacy note: Lab results are delivered directly to the person the test was ordered for. Viewing their results requires explicit View Health Profile permission.
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Checking Order History
Go to Visits & Orders and look under Orders for Other People. Each row shows:
Test name and type
Order status (e.g., Order Received)
Who the order was placed for
A Receipt link
Permission Reference
Permission | What it allows |
Can view health | See lab reports, biomarkers, action plans, and saved files |
Can order tests | Book appointments and place lab orders on your behalf |
Mutual | Both people have shared access with each other |
FAQ
Can I limit what a connection can see?
Yes. When adding or editing a connection, you choose exactly which permissions to grant. You can enable viewing, ordering, or both.
What happens after I send a request?
The other person receives an invitation. Until they accept, the request shows as Awaiting approval.
Can I add a prepaid test to an invitation?
Yes. From the pending request row, click Add prepaid test before the person accepts.
How do I remove a connection?
Open the connection detail from Your People and remove their access from the edit view.