After placing your order, you can schedule your lab visit through Goodlabs or directly with a lab provider such as Quest Diagnostics, LabCorp, or BioReference. Some locations allow walk-ins, but appointments are recommended.
Booking: Through Goodlabs or directly with the lab
Lab partners: Quest Diagnostics, LabCorp, and BioReference
Walk-ins: Sometimes allowed, but not guaranteed
Payment: Already completed, no payment at the lab
How to Schedule Your Appointment
You have two options:
Book through Goodlabs
Follow scheduling instructions after placing your order
Choose a location and available time
Book directly with the lab
You can also schedule directly with:
Quest Diagnostics — Available in most US states
LabCorp — Available in most US states as an alternative to Quest
BioReference — Required for customers in New York (Quest and LabCorp are not available directly to consumers in NY)
This is helpful if:
You cannot find a convenient time
A location does not appear in the system due to API limitations
Choosing a Lab Location
You can visit most supported locations within the lab network
Availability depends on your location and state regulations
Some states may require specific lab partners
If you cannot find a location:
Try a different zip code
Expand your search radius
Book directly with the lab provider
What to Expect at Your Appointment
Before arriving
Bring your valid photo ID
Have your lab order form/s ready
At check-in
Present your valid photo ID and lab order form/s
Confirm that your test is prepaid
During your visit
Blood draw typically takes 5 to 10 minutes
Performed by trained professionals
Important reminders
Do not present insurance
Do not make any payment at the lab
Follow preparation instructions before your visit
Walk-In Appointments
Some locations accept walk-ins, but availability is not guaranteed and wait times may vary.
Quest Diagnostics: Many Quest locations accept walk-ins, but wait times can be long. Scheduling an appointment is recommended.
LabCorp: Most LabCorp locations accept walk-ins. Appointments are preferred but not always required.
BioReference: Appointments are generally required.
Appointments are strongly recommended to avoid delays.
Rescheduling Your Appointment
If you need to change your appointment:
Use the scheduling link or platform where you booked
Or reschedule directly with the lab provider
There is no penalty for rescheduling.
Common Scheduling Issues
No available time slots
Try another location or date
Expand your search radius
Book directly with the lab
Location not showing
Not all locations appear in the system due to API limitations
You can still book directly with the lab provider
Unable to schedule or reschedule
Try:
Refreshing the page
Using a different browser or device
Clearing your browser cache
Appointment confirmed but not visible
Check your confirmation email
Verify booking directly with the lab if needed
Important Notes
Your lab order form/s is required for your visit
Your order is prepaid, no additional payment is needed
Your lab order is typically valid for up to one year
Frequently Asked Questions
Do I need to schedule an appointment?
Appointments are recommended, but some locations accept walk-ins.
Can I go to any lab location?
You can visit most supported locations, depending on availability and state regulations.
What if I already booked directly with the lab?
That is fine. Just bring your lab order form to your appointment.
Can I reschedule my appointment?
Yes, you can reschedule without penalty.
When to Contact Support
Contact support if:
You cannot find a suitable location
You are unable to schedule or reschedule
You encounter technical issues during booking
You have questions about your appointment
Provide:
Your order confirmation number
Your preferred location and date
Related Topics
Support
If you have any questions or need assistance, our support team is here to help. Contact us anytime at [email protected]. Our team typically responds within 24–48 hours for process-related questions.